At SciFi Effect, we want you to be happy with your purchase. If there is an issue with your order, such as a damaged or incorrect item, you can request a refund within 14 days of delivery. To request a refund, please email us at [email protected] with your order number and a description of the issue. We will review your request and issue a refund to your original payment method within 5–10 business days. Please note that processing and handling fees are non-refundable. Customized or final sale items may also not be eligible for a refund.